Dr. Maria Sulindro, MD – Aesthetic & Anti-Aging Medicine

Privacy Policy

Effective Date: November 10, 2026

Dr. Maria Sulindro, MD – Aesthetic & Anti-Aging Medicine (“we,” “us,” or “our”) operates this website and related advertising pages, including pages used for appointment requests and Meta (Facebook and Instagram) lead generation. This Privacy Policy explains what personal information we collect, how we use it, and how you can contact us about it.

This Policy applies to information collected through our website forms, appointment-request pages, and advertising lead forms. It is not a substitute for a HIPAA Notice of Privacy Practices that may apply to protected health information collected or used in the course of treatment. If you become a patient, additional health-privacy notices may apply.

1. Who We Are

  • Business name: Dr. Maria Sulindro, MD – Aesthetic & Anti-Aging Medicine
  • Website: https://mariamd.com/
  • Email: [email protected]
  • Phone: (626) 403-9000
  • Clinic address: 890 S Arroyo Pkwy, Pasadena, CA 91105

2. Information We Collect

We may collect personal information you choose to provide, including:

  • Name, phone number, email address, and other contact details
  • Information you enter in website forms or appointment-request forms
  • Information submitted through Meta lead-generation forms when you respond to our ads
  • Appointment preferences, comments, or inquiry details you include in a form
  • Basic technical information such as browser type, device type, and pages visited, if collected through cookies, analytics, or advertising pixels

Please do not include sensitive medical details in a website or advertising form beyond what is needed to request an appointment or ask a question.

3. How We Use Personal Information

We use the information we collect to:

  • Respond to inquiries and schedule or confirm appointment requests
  • Follow up by phone, email, or text message about your request
  • Operate, maintain, and improve our website and advertising
  • Measure advertising performance and understand how people find and use our pages
  • Comply with law and protect our practice, patients, and visitors

4. How Information Is Processed

We may process personal information through service providers that help us run our practice and marketing, such as:

  • Customer relationship management (CRM) and practice communication tools
  • Website and funnel hosting
  • Advertising platforms, including Meta (Facebook and Instagram)
  • Email, SMS, and phone communication providers
  • Analytics or tracking technologies, where used

These providers process information on our behalf or as independent services according to their own terms and privacy policies.

5. Privacy and Security Practices

We take reasonable administrative and technical steps to protect personal information from unauthorized access, loss, or misuse. No website or internet transmission is completely secure, and we cannot guarantee absolute security.

Access to inquiry and lead information is limited to people who need it to respond to your request or operate our systems.

6. Cookies, Analytics, and Advertising Technologies

Our website and advertising pages may use cookies, pixels, and similar technologies, which can include the Meta Pixel and related advertising tools. These technologies may help us:

  • Understand whether a page loaded or a form was submitted
  • Measure the performance of our ads
  • Improve site function and user experience

You can control cookies through your browser settings. Advertising platforms such as Meta may also provide their own ad-preference tools. Disabling cookies may affect some site features.

7. SMS, Phone, and Email Communications

If you submit your phone number or email address through a form or ad, we may contact you about your inquiry or appointment request by phone call, text message, or email. Message and data rates may apply to text messages.

You may opt out of marketing texts by following the instructions in the message (such as replying STOP), and you may unsubscribe from marketing emails using the link in those emails. Opting out of marketing messages does not prevent us from contacting you when needed about an existing appointment request, or as otherwise permitted by law.

If a form includes a consent checkbox or disclosure for calls, texts, or emails, that disclosure describes the consent we rely on for those communications.

8. Sharing of Information

We do not sell your personal information. We may share information:

  • With service providers who help us operate our website, CRM, communications, and advertising
  • With advertising platforms when you interact with our ads or lead forms
  • If required by law, legal process, or to protect rights, safety, or property
  • In connection with a business transfer, if our practice is sold or reorganized

9. Your Choices and How to Contact Us

You may request information about the personal information we have collected from you through our website or advertising forms, or ask us to update or correct it, by contacting us at:

  • Email: [email protected]
  • Phone: (626) 403-9000
  • Mail: 890 S Arroyo Pkwy, Pasadena, CA 91105

Depending on where you live, U.S. state privacy laws may give you additional rights, such as the right to request access to or deletion of certain personal information, or to appeal a decision about a privacy request. We will respond to requests as required by applicable law. This Policy does not replace any rights you may have under health-privacy laws.

10. Children’s Privacy

Our website and advertising pages are intended for adults 18 years of age and older who are seeking information about our services. We do not knowingly collect personal information from children through these pages.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page will change when we do. The updated Policy will apply to information collected after it is posted.

12. Healthcare Privacy Notice

If you receive care from our practice, a separate HIPAA Notice of Privacy Practices may describe how protected health information is used and disclosed for treatment, payment, and health-care operations. This website Privacy Policy is not that notice and should not be read as a claim that these advertising pages themselves are a complete HIPAA compliance program.

Dr. Maria Sulindro, MD – Aesthetic & Anti-Aging Medicine · 890 S Arroyo Pkwy, Pasadena, CA 91105 · (626) 403-9000
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